IT Service Management Knowledge Forum Chennai
IT drives Business. IT Governance is not longer just desirable:
It is mandatory. Business profitability is now highly (or
sometimes totally) dependent on the IT to provide availability,
dependability, security and performance of IT services which in
turn drives business services. IT, previously a support element,
has become the basis for value. IT is now the basis for creating
value, for competition, and distinctive performance. IT services
are now part of the fabric of the business and customers expect
guaranteed levels of service Top 5 Benefits of ITIL. •
Increased user and customer satisfaction with IT services •
Improved service availability, directly leading to increased
business profits and revenue • Financial savings from
reduced rework, lost time, improved resource management and usage
• Improved time to market for new products and services
• Improved decision making and optimized risk <<less Category : Computers & Internet | Created date: Tuesday 2 December , 08
Community type: Open Anyone can join and invite others to join.
Admin: seshadri
IT drives Business. IT Governance is not longer just desirable:
It is mandatory. Business profitability is now highly (or
sometimes totally) dependent on the IT to provide availability,
dependability, security and performance of IT services which in
turn drives business services. IT, previously a support element,
has become the basis for value. IT is now the basis for creating
value, for competition, and distinctive performance. IT services
are now part of the fabric of the business and customers expect
guaranteed levels of service Top 5 Benefits of ITIL. •
Increased user and customer satisfaction with IT services •
Improved service availability, directly leading to increased
business profits and revenue • Financial savings from
reduced rework, lost time, improved resource management and usage
• Improved time to market for new products and services
• Improved decision making and optimized risk <<less Category : Computers & Internet | Created date: Tuesday 2 December , 08
Community type: Open Anyone can join and invite others to join.
Admin: seshadri
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